One.com Forums & FAQ

How good is One.com's phone support?

What do customers say about One.com's phone customer support? Is it easy to get a real person on the line? Do they solve technical issues over the phone? Do they have good customer service?
Knoji Staff asked this on Jun 10, 2017 Posted in One.com0 answers

Does One.com provide automatic data backups with their hosting service?

Does One.com automatically backup your website or server? How often does One.com backup your data? How long do they store your data for? Anyone had any good or bad experiences with data backup with One.com?
Knoji Staff asked this on Jun 9, 2017 Posted in One.com0 answers

Does One.com support Wordpress hosting?

Does One.com support Wordpress blogs? Can I host my Wordpress site at One.com? How does Wordpress hosting setup work with One.com?
Knoji Staff asked this on Jun 9, 2017 Posted in One.com0 answers

Does One.com offer discounts to military families and veterans?

Does One.com give discounts to veterans? What special promotions or coupons are available to military veterans and military families at One.com? Does One.com have a military discounts webpage or website?
Knoji Staff asked this on May 26, 2017 Posted in One.com0 answers

Does One.com accept debit cards or personal checks?

Debit cards are supported modes of payment for One.com. They accept Visa debit cards and MasterCard debit cards. However, if you neither have a debit nor a credit card, you are out of luck because the company does not accept other modes of payment. Checks of any kind are not currently supported.
Lindbergh Lendl Soriano answered this on Sep 8, 2012 Posted in One.com1 answer — Last reply 54 months ago

Does One.com ship internationally? Which countries do they ship to?

The web hosting, cloud drive and other products offered by One Great Family are available to international customers. However, these products are not physical products so they cannot be shipped to any destination and obtainable online. For more detailed information, visit the source URL below or co...
TinTinB answered this on Nov 19, 2012 Posted in One.com1 answer — Last reply 61 months ago

How easily can you get a support rep on the phone at One.com?

The support representatives of One.com are available 24/7. I tried to contact their customer support through their live chat and I was able to connect with ease. They automatically attended to my needs. The customer service representative that I talked to was courteous, honest, and very knowledgeabl...
Lindbergh Lendl Soriano answered this on Sep 8, 2012 Posted in One.com1 answer — Last reply 63 months ago

Does One.com offer a mobile app for iPad, iPhone and Android?

One.com does not have a specialized downloadable application for iPhone, iPad or Android. Other famous web host service providers also do not have an app for creating and editing a website. In order to avail of the services of One.com and in order to log in to your control panel (if you have subscri...
Lindbergh Lendl Soriano answered this on Sep 8, 2012 Posted in One.com1 answer — Last reply 63 months ago

Where are One.com's data centers located?

According to one of the polite and very informative customer representatives of One.com, all of their servers are located at Interxion in Denmark which offers world-class server room facilities and state of the art equipment that guarantees 99.999% uptime. The data centers of One.com are designed to...
Lindbergh Lendl Soriano answered this on Sep 8, 2012 Posted in One.com1 answer — Last reply 63 months ago

What is One.com's return / refund / exchange policy?

One.com has a 15-day money back guarantee while other web host providers give a 30-day money back guarantee. If you are not satisfied for any reason, you could cancel your subscription any time within the 15 day period and receive a full refund from the company. Otherwise, you would no longer receiv...
Lindbergh Lendl Soriano answered this on Sep 8, 2012 Posted in One.com1 answer — Last reply 63 months ago

Does One.com accept PayPal?

One.com does not accept PayPal payments unlike other famous web host providers. The business only accepts Visa, Visa Electron, Master Card and Master Card cash. If you only pay using PayPal, it is probably wise if you look elsewhere for your web hosting needs. You could try the more famous web host ...
Lindbergh Lendl Soriano answered this on Sep 8, 2012 Posted in One.com1 answer — Last reply 63 months ago

What products and services does One.com sell / offer?

answered this on Dec 31, 1969 Posted in One.com1 answer — Last reply 70 months ago

What are the main advantages / key differentiators of One.com?

answered this on Dec 31, 1969 Posted in One.com1 answer — Last reply 70 months ago

What are sites / companies similar to One.com? How do they compare?

answered this on Dec 31, 1969 Posted in One.com1 answer — Last reply 70 months ago

What are One.com's prices and packages? How do their prices compare with competitors?

answered this on Dec 31, 1969 Posted in One.com1 answer — Last reply 70 months ago

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